WhatsApp Channel

Transform Customer Engagement with the WhatsApp Business API

Engage over 2.75 billion customers globally through WhatsApp’s trusted platform, powered by Intigate Conversation Cloud

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Provide everything customers need without ever leaving WhatsApp.

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Platform Features & Services

Transform customer communication with intelligent automation, efficient workflows, and data-driven performance insights.

Embedded Signup

Onboard customers securely using an integrated signup flow with official business and coexist API features.

API Integration

Integrate securely with third-party systems and applications using standard REST APIs.

Integrated Business Chat

Communicate with your customers and clients directly using official business messaging.

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QR Code

Generate custom QR codes to allow customers to opt in and start conversations.

Live Analysis

Monitor real-time messaging performance and gain insights or engagement.

Assign Agents

Route conversations to team members using agent assignment and chat distribution controls.

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Chat Bot

Provide 24/7 customer support using AI-powered automated response workflows.

Manage Templates

Create, edit, and manage approved message templates efficiently from a single dashboard.

Flow Maker

Design powerful automated messaging workflows with our drag-and-drop flow maker.

Campaigns

Create and manage opt-in customer messaging campaigns in line with business policies.

AI Chatbot

Automate customer conversations using AI-assisted replies to improve response efficiency.

Chat Report

Access detailed analytics and reports for business conversations and agent performance.

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Booking Form

Allow customers to request appointments or services through an integrated booking workflow.

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Appointments Flows

Build structured automation flows to guide users through scheduled messaging sequences.

Google Sheets integrate

Automatically export data to Google Sheets and connect with external platforms using secure APIs.

Engage your customers on the world’s most popular messaging platform.

Connect and engage more effectively on a widely used platform

Boost delivery rates up to 95% by engaging customers on an app they already use and trust.

Optimize your operations with a powerful all-in-one platform.

Connect with customers through interactive conversations on WhatsApp, all within the app they already use.

Build stronger relationships through two-way conversations.

Enable customers to interact and resolve queries efficiently through two-way conversations powered by human and AI agents.

Power smarter WhatsApp campaigns with interactive two-way conversations.

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Precision-targeted messages personalized for each user.

Precisely target customers and boost conversions with dynamic segments that update in real time based on behavior, preferences, and engagement patterns.

Deliver real-time interactions automatically triggered by customer behavior.

Create seamless customer journeys with automated interactions using AI agents, structured flows, triggered campaigns, and human agents.

Launch smarter customer conversations with an award-winning WhatsApp partner.

meta

Partner of the year
2025 and 2026

As the only company awarded Meta’s Partner of the Year in both 2023 and 2024, we offer exclusive Beta access to WhatsApp’s newest features and innovations for more impactful communications.

Smarter workflows powered by AI agents.

Enhance the conversational experience with multimodal AI agents that are context-aware, understand your business, and can reason intelligently.

Get started faster with WhatsApp.

Leverage our library of ready-made journey templates to launch WhatsApp conversations for your business instantly.

Drive better campaign performance with data-backed insights.

Understand campaign performance with multi-level analytics and granular insights across your WhatsApp campaigns.

Simple, Transparent Pricing

Choose your plan. Scale without limits

Starter Plan
Starter
299 /Monthly
+ ₹0.88 Marketing and ₹0.11 Utility
  • Live Chat Dashboard
  • Free Conversations
  • Create Label & Notes
  • Business Survey Flows
  • Google Sheets Integration
  • 1000 Contacts
  • 60 Campaigns Per Month
  • 50 Bot Replies
  • 5 Bot Flows
  • 5 Contact Custom Fields
  • 3 Team Members/Agents
  • AI Chat Bot
  • API and Webhook Access
🚫
No Support Self-Service only
Choose Plan
Enterprise Plan
Enterprise
2,999 /Monthly
+ ₹0.88 Marketing and ₹0.11 Utility
  • Live Chat Dashboard
  • Free Conversations
  • Create Label & Notes
  • Business Survey Flows
  • Google Sheets Integration
  • Unlimited Contacts
  • Unlimited Campaigns/Month
  • Unlimited Bot Replies
  • Unlimited Bot Flows
  • Unlimited Custom Fields
  • Unlimited Team Members
  • AI Chat Bot
  • API and Webhook Access
📞
Standard Support Call support with 24-hour response
Choose Plan

Get in Touch Today — Expert Support Is Just a Click Away.

Reserve Your First Consultation With Our Team Now.

delhi-ncr

Delhi NCR

A-119, Sector 63, Noida, Uttar Pradesh India 201301

    Ready to elevate your customer communications?

    Get connected and discover how WhatsApp can transform the way you interact with your customers.

    Frequently Asked Questions

    Which industries can benefit from the WhatsApp Business API?

    Industries such as e-commerce, retail, FMCG, healthcare, travel, banking, education, real estate, and customer service can leverage the WhatsApp Business API to streamline marketing communications, automate customer support, send timely notifications, and enhance engagement through personalized messaging.

    Inigate Conversation Cloud enhances interactions on WhatsApp by using AI-powered agents to enable intelligent two-way conversations. The platform provides pre-approved message templates for faster deployment, real-time customer segmentation, and scalable personalized campaigns. Businesses can automate marketing campaigns and customer support, create conversational journeys with a no-code visual builder, and seamlessly switch to live human agents when needed. In addition, Gupshup offers consulting services, industry best practices, ROI analysis, and implementation support to help businesses optimize their messaging strategy.

    Inigate Conversation Cloud, built on the WhatsApp Business API, enables businesses to seamlessly integrate WhatsApp into their customer communication strategy. It allows companies to broadcast and automate messages, run Click-to-WhatsApp ads, create intelligent two-way conversations, and deploy AI-driven agents for automated interactions. Businesses can also showcase product catalogs, provide live chat support, collect payments, and manage multiple customer engagement workflows from a single platform.

    If your messages are not delivered on WhatsApp, Intigate offers an Optimized Delivery feature that ensures messages reach customers through alternative fallback channels. The platform currently supports failover across up to two channels, such as WhatsApp to SMS, RCS to WhatsApp, or WhatsApp to RCS to SMS, helping businesses maintain reliable communication even when the primary channel fails.